Shipping and returns

Shipping

Shipments are made from monday till friday, excluding days off and holidays.
Once the good has been sent you will receive an email confirmation.
Please allow us 1-3 business days to process your order.

Shipping costs

Please note that we are working on new shipping options.

EUROPE ZONE 1 : Belgium, Netherlands, Germany 5€ / Free shipping on orders over 28€

EUROPE ZONE 2 : Austria, Denmark, France, Luxembourg, United Kingdom / 9€

EUROPE ZONE 3 : Croatia, Czech Republic, Finland, Greece, Hungary, Ireland, Italy, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden / 15€

EUROPE ZONE 4 : Bulgaria, Estonia, Latvia, Lithuania, Romania / 19€

REST OF THE WORLD ZONE 1 : Canada, Norway, Switzerland, United States / 25€

REST OF THE WORLD ZONE 2 / 35€

Returns

If you want to return or exchange an item, please e-mail hello@shopbascket.com with the following information :

- ORDER NUMBER
- NAME ON THE ORDER
- E-MAIL ADDRESS THE ORDER WAS MADE WITH
- YOUR REQUEST

If you've received a damaged item, please also provide us with a clear photograph of the problem.

We'll get back to you with the necessary information to start the return process.